Frequently asked questions
Find quick answers or reach out if you need personal guidance.
Who are these courses for?
Managers, product leaders, analysts, educators, and anyone who wants better frameworks for high‑stakes decisions. We avoid jargon and focus on transfer to daily work.
How are courses delivered?
We offer self‑paced modules, live workshops, and cohort‑based learning. Each includes scenario practice, reflection prompts, and optional peer review.
Do I need prerequisites?
Beginner courses have no prerequisites. Intermediate and advanced courses list what’s helpful (e.g., basic probability or argument mapping). We include refreshers where useful.
How do refunds work?
Self‑paced: refund within 7 days if under 20% progress. Live/cohort: full refund up to 48 hours before start, or credit for a future date after that. See Terms for details.
Do I get a certificate?
Yes. Completing required checkpoints and the final reflection earns a shareable certificate that summarizes demonstrated skills and hours.
Accessibility
We support keyboard navigation, captions/transcripts for media, and high‑contrast themes. If you need accommodations, write to [email protected].
What support can I expect from the team?
Email support within two business days, optional office hours in live offerings, and lightweight community spaces for peer feedback.
Do you run corporate cohorts?
Yes. We tailor case studies to your industry and measure impact with before/after decision audits. Contact us to discuss scope and dates.
How do you handle privacy and data?
We store only what’s necessary to provide learning services, never sell personal data, and honor deletion requests. Read our Privacy Policy for full details.